- Skopje, Slovenia
- 24/05/2024
With over 7 years of progressive experience in the hospitality sector, I've transitioned from a server to a managerial role,
developing strong organizational and leadership skills. In my free time, I freelanced in data entry and management for
UK companies, enhancing my attention to detail and precision.
Combining my hospitality background with data expertise, I bring a unique skill set to contribute effectively in a data-
centric role, ensuring organizational success through collaborative and meticulous work
Obrazovanje
Experience
EX P E R I E N C E
Freelance
2019 - Present
UPWORK
Maintain and update databases with the latest information, ensuring data integrity.
Ensure timely and efficient processing of data to meet project deadlines
Format data according to established guidelines, ensuring consistency and clarity.
WAITRESS/MANAGER (2013-2023)
Provide excellent customer service by taking orders, answering inquiries, and
ensuring a positive dining experience.
Multitask effectively by balancing various responsibilities
Address customer concerns or complaints promptly and professionally, finding
suitable solutions.
Train and mentor new staff members, ensuring they are well-versed in restaurant
procedures and customer service standards.
Address and resolve conflicts among staff members or customer-related issues in a
timely and effective manner.
CERTIFICATIONS
MANAGERIAL ECONOMICS
Manager
2022 - 2022
CROATIA CRUISE
Ensure compliance with health and safety regulations, promoting a safe work
environment for both staff and customers
Create and manage staff schedules to optimize coverage and efficiency.
Conduct performance evaluations for staff, providing constructive feedback and
recognizing outstanding contributions.
